Hiring - Business Analyst - Atlanta, GA

Job Tittle: Business Analyst
Job Type: W2 Contract
Duration: 12 Months Contract
Location:  Atlanta Georgia 30354  (hybrid) (Local candidates only)

This specific role for Subject Matter Expert/Business Analyst for OpenText PPM and digital ai Agility applications on the Product Delivery Tools DevOps team working with developers, stakeholders and end users.

Requirements:

·       Strong knowledge of OpenText PPM & Digital a.i. Agility applications

·       Familiarity with Project management and Agile methodologies and processes

·       Comfortable teaching in virtual environments to assist end users as needed

·       Ability to help resolve issues and determine root cause of issues

·       Help drive changes and look of for ways to improve processes to improve the customer experience

·       Ensuring project deadlines are met

·       Undertaking project tasks as required

·       Assess project risks and issues and provide solutions where applicable

·       Ensure stakeholder views are managed towards the best solution

Preferred Skills:

·       Self-starter that can successfully work independently or with a team

·       Effective Written and Oral Communication Skills

Responsibilities:
The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in client’s long term improvements in business processes. '

·       Provides BU Support, resolving issues not requiring extensive business / system knowledge.
Communicates incident status / clarifies issues with business partner.

·       Escalates incidents to seniors where business process and extensive system knowledge is required.

·       Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge.

·       Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs.

·       Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT

·       Understands and documents business requirements and user requirements to ensure system designs meets business needs.

·       Ensures knowledge transfer to the support organization occurs prior to system go-live.

·       Schedules and communicates the system go-live date.

·       Develops and/or update documentations and training materials.

·       Ensures IT and SOX compliance is covered.

·       Documents functional requirements that describe the system, process, or product to fulfill business requirements.

Thanks & Regards

Javid Ahmad

Sr. Technical Recruiter 

Tigerbells LLC

Suite 52, 1405 Chews Landing Rd.

Laurel Springs, NJ 08021

Phone: +1 609 759 1987

E: javid@tigerbells.com

W:www.tigerbells.com

LinkedIn: linkedin.com/in/javid-ahmad-598111158